The Problem
Our client, the creator of an AI-powered cybersecurity system, approached us to help bring their product to the public with a SaaS-like subscription model and Slack integration. Part of the system, however, was created with open-source code that needed cleaning up and securing. On top of this, our client also needed a static website to advertise their product.
Our Solution
After reviewing the client’s system and open-source libraries, we devised a plan to tighten up their application through advanced integrations with Amazon Web Services (AWS). We also applied Retrieval Augmented Generation (RAG) modeling techniques to enhance their AI technology further, and leveraged our expert knowledge of advanced software integrations to connect our client’s technology with Slack.
What We Did
RAG Backend
We deployed a backend on AWS to replicate the client’s RAG system using Hugging Face’s LLM. Our solution included training the model on client-provided PDFs, storing data in Cosmos DB, and integrating features like Chroma DB for VectorDB. In addition to providing API and Slack integration, we also logged user interactions and feedback.
Slack Integration
We created a Slack app that seamlessly connects to our RAG backend, allowing users to engage with Blodgic through their Slack workspaces. We then implemented a subscription/approval system for Slack access management in which users have limited free chats, with enhanced access granted post-subscription or upon admin approval. We also assisted in app approval and provided comprehensive documentation, including chat storage for administrative review.
Marketing Website
We designed a fully-responsive WordPress site with essential pages and critical product information. For this, a signup form with validation was integrated and linked to Mailchimp for seamless marketing integration. The site also features stock photographs chosen by the client, with content provided and managed collaboratively.
See What Our Clients Think About Our Services
Check our what one of our top clients has to say about Idea Maker.
PlaneFax
Aviation Marketplace Platform
The team was very responsive and easy to work with. They are professional, talented, and experienced team. They were able to meet all our requirements.
Idea Maker is distinguished for their personalized collaboration and white glove services. The team is dependable and reliable, sticking to the project's plan, offering feedback, and pushing back on the right things.
The way they understand the requirements we present to them is fairly solid. Both in terms of bringing their own interpretation in nailing the requirements and their design sense. By the time we launched, I had gotten significantly more value from our collaboration than what we had discussed in the original specs.
This is a boutique development firm where the Founder is directly involved with the project and the primary contact. This is unlike many development firms where you are simply handed off to developers that are not stakeholders. This is an important distinction that results in much better project accountability.
I have never had a site like this built before. I felt that Idea Maker and Tom had built numerous sites like this, and they were pros.
Idea Maker's portfolio is what drew us in. Their design style was in alignment with what we were after. We had initial consultations with 3 companies that we had narrowed it down to. Once we had our initial meeting with Tom at Idea Maker we knew we had the right choice to make. Their communication style works well for us.
Their customer service is excellent — they’re incredibly accessible and available, which I appreciate. Furthermore, they have enough experience and bandwidth to fulfill all my needs. They’re one of the best vendors I’ve worked with.
Let's Talk About Your Project!
Tom Kwon
CEO
If you’re interested in discussing how we can collaborate to meet your goals and overcome challenges – whether on the technical side or the business side – I’m just a message away. Let’s dive into a conversation!
Some of Our Awards and Recognitions
